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Author Wu, W.-Y., Qomariyah, A., Sa, N.T.T., Liao, Y.
Judul Artikel The Integration between Service Value and Service Recovery in the Hospitality Industry: An Application of QFD and ANP
Nama Jurnal International Journal of Hospitality Management
Tahun 2018
Volume 75
Issue 0
No. Artikel 0
Halaman 48 - 57
DOI 10.1016/j.ijhm.2018.03.010
Type Dokumen Article
EID 2-s2.0-85044100178
Link Url https://www.scopus.com/inward/record.uri?eid=2-s2.0-85044100178&doi=10.1016%2fj.ijhm.2018.03.010&partnerID=40&md5=e0f3396361ea8d0c29cdfaa186b4d6e4